All orders placed with the Equine Showbiz web-shop are ordered for you from the manufacturer. Orders are shipped to us where we check everything before delivering to you. Please expect this process to take up to two weeks. Please note that shipments cannot be delivered to PO addresses.
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Refunds are no problem. We much prefer to have happy customers so we don’t quibble. Refunds will be made through Paypal only and do not cost you anything.
Please use the returns form. All returns, unless faulty, need to be made within 30 days of receipt of order.